Ancestry is a privately held online firm located in Utah. It is known as the largest genealogy service in the world. As of 2018, Ancestry claimed to implement up to more than 10 billion records with millions of paying subscribers and sell more than 15 million DNA kits.
Once you have registered for the Ancestry service, it is necessary to activate the DNA kit before getting your results.
In this guide, we will show you some simple steps to activate your DNA kit at Ancestry and some information to know.
How to activate your DNA kit at Ancestry
It is simple to activate the DNA kit at Ancestry with a few simple steps as follows:
Step 1: Go to the activation site of Ancestry at www.ancestry.com/dna/activate
Step 2: Click on “Sign in” and enter the username and password to log in your Ancestry account.
Step 3: Enter your name and click on “Next”.
Step 4: Enter the 15-digit activation code that can be found on your tube.
Step 5: Enter your personal information, including birth year, sex, and phone number.
Step 6: Click on “Next”.
Step 7: Read the DNA Processing Consent and tick on the box to agree. Then click on “Next”.
Step 8: Read the Participate in Research section and choose to “Give Consent” or “Do Not Give Consent”.
Step 9: Click on “Activate Kit” to complete the process.
Other information you need to know
– For easy access to results and activation, you can download the free Ancestry app from Google or iTunes.
– Activate the DNA kit will connect your kit to the existing Ancestry account.
– Make sure to keep the activation code until you get the test results. The company cannot start processing DNA samples until the kit is activated.
– Each adult must have an Ancestry account to activate their kit, while children can have their kit activated by their parents.
If you still have any questions related to your Ancestry account, then go to its support center at support.ancestry.com to search for your answers.
Also, you can go to support.ancestry.com/s/contactsupport and ask for member advice. Here you can choose to send specific questions to Ancestry customer service. After a few hours, you will get your answer. Also, you can see the “Call us” symbol, just click on it and choose the phone number in your area to call and ask for your requests.